Contact Hub

Your satisfaction and beauty journey are our top priorities. This is your direct line to us for any enquiries, feedback, or assistance you may need.

Have a question about a product, shipping, coupon codes, an order that you placed or trouble checking out? Why not check our Frequently Asked Questions page for a quick answer.

Some of our frequently questions include:

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We are currently not offering wholesale opportunities at this point in time. Please shop from our Makeup Sale category for great discounts and prices, or on general everyday items that are already marked down below regular RRPs. For further information read more at our FAQs page or Contact Us with any questions.

Some of our frequently questions include:

Your minimum order must be over $600

Please email us at support@cosmeticcapital.com.au OR fill out the form and a customer service representative will be in touch shortly.

No.

Wholesale accounts will receive a personalised code but must purchase via the regular website checkout – there is no separate wholesale login.

The discount available will vary between 15 and 20% depending on the size of your order and which brands you are purchasing.

Please note this discount is NOT applicable to “SALE” items. You may still buy the SALE items but no further discounts will be applied.

If you have any other queries please enquire to support@cosmeticcapital.com.au.

Wholesale discounts are traditionally for somebody with their own retail business, whom wishes to resell items via their own business.

Wholesale discounts may also be applicable for makeup artists, event planners, etc.

Some lines have limited stock available.

Please enquire at support@cosmeticcapital.com.au beforehand for a quantity available.

Sale priced items have already been reduced to a clearance price, well below any discount available.

Therefore no extra discount can be taken on these items.

These are items that appear either in the sale category, or have a ‘sale’ sign on them.

Do you have an issue with your order?

You can check our FAQ page for answers to most of your questions, or you can lodge a dispute below. Once lodged you can also track the progress of your dispute online at any time.